Shipping Policy
1. Shipping Methods
FPVMatrix ships products across India via trusted courier services. You can choose from various shipping methods at checkout based on your location.
2. Shipping Rates
Shipping charges are based on the destination and weight of the order and will be calculated during checkout. We offer standard and expedited shipping options.
3. Order Processing Time
All orders are processed within 1-2 business days of receipt of payment. Orders placed on weekends or public holidays may experience a delay.
4. Delivery Times
- Standard Shipping: Typically delivered within 3-7 business days for most locations in India.
- Expedited Shipping: For faster delivery, select expedited shipping at checkout, which typically takes 2-4 business days.
5. Shipping Restrictions
- We currently ship only within India.
- Certain products may be restricted to specific regions due to courier limitations or legal regulations.
6. Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact us within 7 days of delivery. We will assist you with the claim process or arrange for a replacement.
7. Customs and Import Duties
Since we only ship within India, customs and import duties are not applicable.
8. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can track the status of your shipment on the courier’s website.
9. Shipping Address
Please ensure that your shipping address is correct and complete at the time of purchase. We are not responsible for delays or losses due to incorrect address details provided by the customer.